Who We Are

This website is operated by Shag Interior (“we”, “us”, “our”), a creative professional based in the United Kingdom.

If you have any questions, you can contact us at:
Email: sophie@shaginterior.co.uk

What Information We Collect

a. Information You Provide
When you contact us via the website, we may collect:

• Your name
• Email address
• Any information you include in your message

b. Information Collected Automatically
When you visit the site, we may collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the website

This information is collected via cookies and similar technologies (see Cookie Policy).

How We Use Your Information

We use your data to:

• Respond to enquiries and communicate with you
• Provide and maintain our website
• Improve website performance and user experience
• Protect the website from spam, abuse, and security threats

Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

• Legitimate interests – to respond to enquiries and operate the website
• Consent – for analytics and non-essential cookies
• Legal obligation – where required by law

Security and Spam Protection

We use security tools such as Google reCAPTCHA to prevent spam and abuse.

These tools may analyse user behaviour (such as IP address, mouse movements, and interactions) to determine whether a visitor is human. This processing is necessary for the security and integrity of the website.

Analytics

We may use analytics tools such as Google Analytics to understand how visitors use the website.

• These tools use cookies
• Data is collected in an aggregated and anonymised form where possible
• Analytics will only be enabled with your consent

Data Sharing

We do not sell your personal data.

We may share data with trusted third parties where necessary, including:

• Website hosting providers
• Analytics providers
• Security services (e.g. reCAPTCHA)

Some of these providers may process data outside the UK. Where this happens, appropriate safeguards are used.

Data Retention

We retain personal data only as long as necessary:

• Contact form submissions: retained for communication purposes
• Analytics data: retained according to provider settings

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us at the email above.

You also have the right to lodge a complaint with the Information Commissioner's Office.

Third-Party Links

This website may contain links to external websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.